Players Choice Frequently Asked Questions

Frequently Asked Questions

What Are the Shipping Options and Times?

We offer two shipping methods:

  • Flat Rate Shipping: Typically takes 3-10 days, depending on location.
  • Express Shipping: Usually 2-5 days, with faster delivery times.
  • These are all estimates, and factors such as shipping company errors although RARE, weather and other factors could delay transport.

Shipping times are both accurate and even sometimes faster, please reach out if you face any problems with shipping issues! info@smck77.tv

What's the Policy on Order Cancellation and Returns?

We maintain a strict 'all sales are final' policy, with exceptions for defects. If you encounter a defect, please email us at info@smck77.tv with a photo of the issue. Our team will thoroughly inspect the issue and initiate a return if it's due to a printing or stitching error. Return on defected items are determined case-by-case.

How Do I Track My Order?

Easily track your order using the link provided on our website. Just have your order number handy for real-time updates.

Do You Offer International Shipping?

Currently, we're focused on domestic shipping, but we're rapidly expanding to international destinations. If you're outside the States and interested in our merch, please email us. We're committed to accommodating our global fans.

How Can I Contact Customer Service?

For any further inquiries, please reach out to us via email. We're here to assist you with any questions or concerns. info@smck77.tv

What Can I Expect in Terms of Quality?

At Players Choice, we pride ourselves on transparency and quality. Our merchandise is sourced from the leading print-on-demand company, ensuring top-notch quality for each item. As a growing brand in fan merch, we currently utilize print-on-demand to offer a diverse range of designs, maintaining high standards in every product.

Can I Request Custom Merchandise?

Custom merchandise requests are not available at this moment. However, we love hearing your ideas! Feel free to email us your suggestions, and who knows, they might turn into our next limited edition drop.

Is Online Payment Secure?

Absolutely. We use the Shopify platform, ensuring a secure and diverse range of payment options, including Visa, Master Card, Amex, PayPal, Shop and Amazon Pay, for a safe and convenient shopping experience.

Are There Limited Edition Items?

Yes, all our items are limited edition and can be removed from the site at any time.

How Can I Stay Updated on New Merchandise Releases?

Keep an eye on our social media channels for the latest updates. Additionally, our website is the best place to catch new arrivals, with frequent updates and special notes on new products.

What Size Options Are Available?

Our clothing range caters to a variety of sizes. For t-shirts and hoodies, sizes range from Small to 5XL, accommodating diverse body types. Our beanies and caps are designed with a one-size-fits-most approach, ensuring a comfortable and adaptable fit.